Minimums

Opening Order Minimum: $150 | Reorder Minimum: $100

Quantity Minimum/Style
• 6 Cards (single)
• 4 Boxed Cards (set of 8)
• 4 Flat Notes
• 4 Invitations (set of 10)
• 4 Pocket Notebooks (set of 2)
• 4 Notepads (tear-off)
• 4 Social Stationery (set of 12)
• 2 Art Prints
• 3 Desk Calendar with Stand

Ordering

Wholesale orders can be made by email or by phone. An Online Order Form may be filled out through our website and emailed.
• email: wholesale@letterwoodpaperco.com
• phone: 260-615-5893

Payment Terms

Order payments are required prior to shipping, either through check or credit card (Visa, Mastercard, Discover, or American Express). Checks must clear before orders are shipped. Upon request, payment terms (Net 30) will be considered for retailers with a credit sheet and an established relationship with LetterWood.

Shipping

All shipping costs are charged at the time of shipment and will be included on your final invoice. Most orders will be shipped UPS or USPS from our studio in northern Indiana. LetterWood is not responsible for carrier delays. Any duties or customs fees are the responsibility of the retailer. Please contact LetterWood regarding time-sensitive orders. Expedited shipping fees are the customer’s responsibility.

Turnaround Time

Our typical turnaround time is 3-8 business days, however, these times may vary. On the occasion that a product is back ordered, you will be notified of this situation. We will proceed to ship any in stock items unless otherwise directed. Back ordered items ship immediately upon restocking. Holiday orders have specified order and shipment dates.

Adjustments & Cancellations

Order adjustments and cancellations must be submitted by phone or email within 24 hours of submitting an order. Order reductions or cancellations not reported within 24 hours will be issued a 25% restocking fee calculated based on the total deducted from your order. Refunds will be given for damaged merchandise only. Claims must be made via phone or email within 5 days of receipt of goods. Damaged merchandise must be returned unopened in the original packaging, postmarked within 5 days of reporting. We will not accept returned products that have already been marked or labeled. Refunds will be processed via original form of payment.

Packaging

Wholesale items will be professionally packaged and must be sold in their original packaging. Boxed sets may not be broken up.

Product pricing and availability are subject to change without notice. LetterWood prohibits retailers from reselling LetterWood products on all third party sites such as Amazon, Etsy, and eBay. Retailers must agree to our terms and policies. Use of this site and placement of an order is agreement to these Terms & Policies.